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Finding a Place for Twitter in Higher Education

May 20, 2010

quote from article As one of the hottest web 2.0 technologies, Twitter has recently flourished in its number of registered users. Amazingly, nearly 73 percent of all Twitter users have joined the service in the first five months of 2009. This Twitter trend can and should be utilized to benefit education.

As has been reported previously in several case studies and articles presented in eLearn Magazine ("Twitter in Academia", "Capture the Backchannel", "Learn from Rogue Tweeters"), Twitter has various educational uses in both developing countries and more developed ones. But the real tipping point for Twitter in education will only come if teachers can manage to add Twitter to their arsenal of teaching tools. The question is can they do it?

The question of whether teachers could and would adopt Twitter was raised in a recent survey called "Twitter in Higher Education: Usage Habits and Trends of Today's College Faculty," launched by the Faculty Focus team in July 2009.

The survey covered nearly 2,000 higher education professionals in the United States. The questions varied between personal opinions (what, how, and why) and inquiries about potential uses of Twitter for education. The demographics of the sample included professors, online instructors, academic leaders, and individuals.

Alarmingly, the survey results show that more than half the surveyed faculty members think Twitter has no future in academia or potential use in higher education!

These same faculty members criticized Twitter for being a waste of time and contributing to the poor writing habits of students. Another problem with Twitter, they reported, is that it comes with some dicey privacy and security issues.

Regardless of the criticism, Twitter's remarkable growth among the millennium generation should be enough to secure its place as a teaching tool in higher education. Reading through comments that respondents wrote in response to open-ended questions in the Faculty Focus portion of the survey, it's clear that Twitter can indeed be used to solve some of the most pressing issues higher education professional faces, such as:

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  • collaboration (between colleagues, in group meetings)
  • communication
    • between teacher and student, student and student, teacher and parents
    • as a conference backchannel
    • for job posting
    • to circulate department news
  • tools
    • as a personal learning environment/personal learning network
    • as a virtual office
    • to post assignments
    • for language learning
    • for class participation
    • to track attendance
    • to stay abreast of current issues in a given field

Despite these potential uses of Twitter in education, there are situations in which Twitter, as a medium falls short. The restricted number of characters used in a message, or tweet, limits users from explaining complex concepts or writing equations. Also, the amount of spam in Twitter and the shallow information disseminated each day, and figuring out how to wade through it or ignore it, is another impacting factor.

Clearly, as the survey explicates, Twitter is not adequate for everyone in academia. However, if you are a passionate teacher who wants to utilize new technologies in the classroom, Twitter can be an amazing, asynchronous communication medium — if and only if you have a strong network to follow.

We cannot stop the fast technological advancement in the web, but we can cope with the new generation evolving requirements in a meaningful way.

About the Author
Hend Suliman Al-Khalifa is an assistant professor at the Information Technology Department, CCIS, King Saud University, Riyadh, Saudi Arabia. She is also an advisory board member for this web site. She received her MSc degree in Information Systems (2001) from King Saud University, Riyadh, KSA, and her PhD degree in Computer Science (2007) from Southampton University, U.K. Al-Khalifa has participated with more than 45 research papers in symposiums, workshops, and conferences and has published many journal articles. Since 1999, she has also worked as a technology writer in Al-Riyadh Arabic daily newspaper, and she moderates an Arabic blog called tech2click.net, which contains information about new trends and technologies in e-learning and online. Her areas of interest include web technologies (semantic Web/Web 2.0), technology enhanced learning (e-learning, adaptive hypermedia), computers for people with special needs, and Arabic language and computers.

From: Lisa Chamberlin
(email)
UW Stout
But it also said...
Date: 07/01/2010 08:55:21
That same Faculty Focus report ALSO said that Twitter is being adopted by higher education at a faster rate than it is by the general Internet-using public..."Twitters footprint reached 10.7 percent of all active Internet users as of June 2009 according to market-research firm Nielsen Company, so it would appear that higher education professionals are adopting Twitter at a faster rate than the average Internet user" (p. 9). So, while there are those who are vehemently against this latest Internet "fad", they will be assimilated. In fact, 3/4ths of the respondents expected to see their Twitter use rise.

Bottom line is there is a bit of a learning curve as you figure out the follower/followee relationship. And, until you "get it" - you just don't get it. And once you do, you wonder why everyone isn't reaping the benefits of the give and take.
 
From: James Durkan
(email)
Consultant Instructional Designer
Learning from the best - use twitter to shadow experts
Date: 06/08/2010 12:18:43
Hend, I don't think the problems you raise are inevitable. I've found twitter invaluable. Spamming is not an issue and I find that the barrier of 140 characters forces me to be more disciplined.

I've experimented, quite satisfactorily, with tweeting a lecture (as a learner). I found that it was by no means a passive experience. I had to concentrate hard on actively listening so that I could create a series of 140-character synopses of the lecture and its key-points.

There are other valuable contributions that twitter can offer. A regrettable shortcoming of HE is that it focuses on equipping the student with the knowledge (cognitive domain) to play a role. This is to the detriment of imbuing them with the appropriate attitude and behavior (affective and behavioral domains) for that role. Shadowing a respected member of the chosen field via twitter can really round off the learning experience. It also provides the added value of underpinning the HE learning by creating a strong association with real world experience.
 
From: heaba
(email)
http://newtechnologyera.com
INNOVATIONS IN HIGHER EDUCATION
Date: 06/07/2010 09:46:21
I think it is unfair to blame any particular piece of technology on the inability of its potential users to adopt it to their particular needs. Twitter has its limitations, of cause, but so most of other Social Media tools out there.I believe Twitter is a powerful social learning tool - for both formal and informal learning - as I have demonstrated in my free How-To guide.
---------------------------------------
New Technology
 
From: Jenny
(email)
The University of Melbourne
Twitter and other Social Media tools in Higher Education
Date: 05/26/2010 06:02:55
I think it is unfair to blame any particular piece of technology on the inability of its potential users to adopt it to their particular needs. Twitter has its limitations, of cause, but so most of other Social Media tools out there. There are also a number of advantages in using these tools. The trick is not to be afraid to experiment with various technologies - if some of these are not suited for your particular course structure and teaching methods there are always other tools that would.

I wonder what response Facebook would get from a similar survey?
 
From: Jane Hart
(email)
Centre for Learning & Performance Technologies
Using Twitter for Social Learning
Date: 05/22/2010 05:11:38
I believe Twitter is a powerful social learning tool - for both formal and informal learning - as I have demonstrated in my free How-To guide. Those who can't see Twitter's future in HE, should take a look at the wide range of ways it supports social learning. You'll find the free guide here - http://c4lpt.co.uk/140Learning/twitter.html
 
From: Leon Cygman
(email)
Mount Royal University
Why Twitter?
Date: 05/21/2010 10:32:53
You said it yourself - "more than half the surveyed faculty members think Twitter has no future in academia or potential use in higher education". Just because it is a fad and many young people are using it, that does not mean that it is suitable for educational purposes. From my observations, the majority of posts are trivial, ego-centric and have little social value; then maybe I am following the wrong people. I guess I'm one of those educators who feel the same as the ones in the survey. Although an interesting phenomenon and a novel way to communicate, I did not see it as an educational tool, especially when there are so many others that can be used to provide a much richer teacher-learner environment.
 
From: Rex
(email)
HootCourse rep
HootCourse might solve all these problems
Date: 05/21/2010 06:47:29
We recognized these same issues when we set out to build a web app that fixed them. The result was HootCourse, a web app that lets instructors easily use Twitter and Facebook in their classes.

We're running a Summer beta program-- The more feedback we get, the better our solutions become. If you're reading this; you're invited. Just Google "HootCourse"
 

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